1) Q:What is the minimum order?A: For bulk order, our MOQ is 50pcs. But in other hand, sample is welcome for testing. Sample price would be a bit highter than bulk order's.2) Q:What payment methods your company accept?A:We accept most of the payment methods,but mainly accept T/T,Western Union,Paypal and MoneyGram.3) Q:How long is the warranty time for your products?A: 2 years warranty, lifetime maintenance4) Q:I haven't done business with you guys before,how can i trust your company?A: we are the 1st IC lock maker and the 1st RF lock maker in China. 17 years manufacturer experience only focus on electronic lock. Locstar is the largest economic hotel lock supplier in Chian. Our company has been in Alibaba.com for 9 years. which is longer than most of our fellow suppliers,we've been golden suppliers for years.what'smore,we've got quite a lot authority certificates,for example,CE, ISO9001, FCC, Alibaba onsite check certificate. I hope those above will be persuasive enough.Our Trade Assurance Limit is US $93,000, and it is still going up.5) Q:what's the lead time?A: For sample lock, around 3-5 days.
For bulk order, hotel lock order: 15-20 days; apartment lock order: 20-25 days.6) Q:Do you give any discount ?A:I'll surely try my best to help you get those by the best price and good service at the same time.7) Q:I would like to ask you if it's possible to have my logo on the product.A: Yes, our company Locstar perfectly support customized logo service. If order volume is large enough, Your logo can be made on the product for free; if order volume is small , we also hope you know that it's an extraservice,so a little bit extra service fee is needed.
Packaging & Shipping
Hotel Locks Package:
Each piece packed in white box; 6pcs / ctn
Carton size: L410 x W340 x H510 (mm)
Volumes: 0.0711 m3 / ctn
Avaiable by sea, by air, by express company including DHL, Fedex, UPS, ARAMEX