Professional Grip Handle Door Lock Manufacturer And Wholesaler For Door Factory Since 1999.

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Q8: How to deal with the faulty?

2019-03-08

A: Firstly, Our products are produced under strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send replacement with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution.


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Dear customer, thanks for chatting with us, usually we will reply in 3 mins, if we didn't, please kindly understand the time difference, and we will reply as soon as we start work. You could also contact us by email: sales2@lokinlock.com, or wechat/whatsapp: +8618923331156 Have a nice day!