Summary of the most comprehensive problems in common use of home smart fingerprint locks

At present, fingerprint locks have become standard equipment in many high-end communities. Well-known real estate developers such as Vanke, Greentown, Evergrande and Country Garden have also joined forces with fingerprint lock manufacturers. In order to stimulate real estate sales, many real estates equipped with smart fingerprint locks have been launched. . Smart door locks are different from traditional mechanical locks and are improved and upgraded on the basis of traditional mechanical locks, and are more intelligent and simple locks in terms of user safety, identification and management. As a high-tech smart home product, many users will encounter some problems during the first or long-term use. In addition, the current after-sales and service outlets of fingerprint lock manufacturers are not very complete, so if you can understand and find solutions for daily basic problems, Will greatly save time and ease of use. Q1. How to install the newly purchased smart fingerprint lock? Many new smart fingerprint lock users, especially those who purchase online, will not install the product when they receive the product. Generally, the price of some branded fingerprint locks purchased online includes installation services, and some fingerprint locks require users to pay an additional installation fee of 200 yuan About the initial installation fee, so you need to consult customer service before buying. It usually takes 1-3 hours to install the fingerprint lock, depending on the difficulty of the anti-theft door. If you can install a fingerprint lock, you can install it by yourself according to the installation manual or contact the local locksmith. If you can't install it, you need to make an appointment with the customer service in advance. Generally, most regular brands provide door-to-door installation services. It is worth noting that before purchasing, you must send the picture of the anti-theft door to the fingerprint lock manufacturer to see if it is suitable, the thickness of the door, and whether there is a world to hook these data to the customer service. Q2. Is the smart fingerprint lock restored to factory settings? Generally, the fingerprint lock does not have any password when it leaves the factory, the administrator. The system needs to be registered with an administrator before it can be used normally. The factory settings can be restored in the system settings, or you can press and hold the administrator button. Please refer to the manufacturer's manual according to the fingerprint lock model. Q3. How many administrators can be set for the smart fingerprint lock and how to set it? The fingerprint lock can be operated and set after adding at least 1 administrator. Only the administrator has the authority to set and modify the system, so please keep in mind the administrators that have been set. Generally, the fingerprint lock defaults to 5 administrators and the first 5 users. The ID is the administrator. Add multiple administrators to enter the system menu to set up. Q4. How many fingerprints and IC cards can be set for the smart fingerprint lock? Take Fuyu Smart Lock-HM01 Liushuntian Eye. For example, 200 optical fingerprints, 100 semiconductors, 100 IC cards, 20 passwords, and 5 remote controls can be recorded. Q5. How to add or delete fingerprints or passwords? The operation method of deleting unlocking information is the same as that of entering unlocking information. Select the ID to be deleted, press the '#' key to confirm, delete the fingerprint or password user, and complete the operation according to the voice prompt. Q6. What should I do if the battery is completely dead? At present, the fingerprint lock battery usually comes with 4 or 8 AA batteries, which can be used for 6-24 months according to the open function. Generally, there will be a reminder function when the battery is dead. Replace the battery as soon as possible after the reminder. If it is completely discharged, some The main panel of the fingerprint lock has an emergency battery or an emergency charging power supply. Q7. What should I do if the fingerprint recognition is not sensitive or cannot be recognized? Some old fingerprint locks using optical fingerprint heads will appear insensitive to recognition. First of all, there should be no water or sweat during fingerprint recognition. When the fingers have water, the water has conductivity, and the current will be affected. It may lead to recognition failure. If the finger is scratched or foreign objects, the recognition will not be sensitive. At this time, it is recommended to use a password to unlock the lock or IC card to unlock it will be more convenient. It is worth noting that because the fingerprints of the elderly and children are relatively shallow, it is recommended to wear a smart bracelet to unlock when the fingerprint recognition is not sensitive. Q8. The fingerprint verification is successful, but the door still cannot be opened? Generally, the fingerprint verification is successful, do not press the handle to open the door immediately, and then open the door after you hear a beep. Q9. The fingerprint verification is successful, the green indicator light is on, but the door still cannot be opened? Generally, it is an installation problem or a mechanical failure of the lock cylinder. Please ask a professional for inspection. Q9. The fingerprint lock finger is set with a thumb, can other fingers also be opened? Each finger fingerprint is unique, so other fingers can also be opened, and multiple fingerprint entry systems must be set up. Q10. What should I do if people who have not set a fingerprint can open my fingerprint lock? Check whether there are any foreign objects such as fingerprint stickers on the fingerprint module. Contact the manufacturer in time to replace the fingerprint recognition module. Q12. When the door is opened by verifying the fingerprint, the red indicator light is on and the door cannot be opened. The fingerprint is an illegal fingerprint or a cancelled fingerprint, or the fingerprint is damaged.

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